Club Reopening: FAQs

Date: 28 June 2020

Ahead of the club reopening on Saturday 4th July we have put together a document which hopefully answers any questions you may have.

QUESTION 

ANSWER 

What are your opening hours? 

We are planning three sittings. 12:00 to 3:00pm, 3:30pm to 6:30pm and 7:00pm to 10:00pm.  The club will close at 3:00pm and 7:00pm for cleaning and preparing for the next sitting 

What is the maximum number of people can be in the ‘pub’ at any one time?  

We will have 15 tables for between two and six peopleOur large outdoor patio and indoor function mean we can spread table well apart with only 90 people at the club at one time. 

Can I come with people from outside my household? 

There are two groupings we can welcome. Group A, a household group who under government guidelines, are allowed to sit together without social distancing. These groups can be seated either indoors or outdoors.  Group B is a group of between 2 and 6 people who need to social distance at 1m + apart.  These tables are outdoor only but inc ase of rain we do have gazebos. You will not be allowed indoors apart from to use the toilets  

What happens if there are more than 6 people in our group?

Unfortunately, we can’t let you in. We must follow the guidelines laid out by the government. 

How long can we stay at the club?  

You can book a slot online but only for a maximum of three hours. You can’t double book and you will need to leave after your allocated time. 

How do I book a table? 

We’re taking online bookings only, so please book via our website – here 

Do I need to pay to book a table? 

No, there’s no need to pay for a booking.  

Do I need to be a member to book? 

No, you don’t need to be a member. We welcome everyone from the local community. 

Can we come to the club and book on the door?  

No sorry. We have a strict policy that bookings must be made at least an hour before coming to the club 

What food and drink will you be offering? 

We will have a range of beers, wines, spirits, soft drinks and hot drinks. 

We will also be offering an exciting new menu with a range of snacks and meals  

How do I order and pay for food and drink? 

We are introducing an Order and Pay application. All our food and drink offerings will be on the application. You simply choose and pay on the application and we prepare the order and alert you when it is ready. We are hopefully to have this ready by July 4th but if not there will be a Contactless safe method of ordering.  

Can I pre-order food and drink? 

If you have a booking yes you can pre-order food and drink via the Order and Pay Application when it is up and running. 

Can I use my membership discount card? 

At the moment we don’t have the facility for applying members’ discounts to food or drink. We hope to have this resolved soon. No membership fees will be taken to compensate for this. 

How will table service work? 

Order and Pay for your food When your order is ready you will receive a message and one or two members of your party should go to the service area to collect you order. This will minimise contact between staff and customers 

Can I bring children? 

Yes, families are welcome under the normal licensing laws. (No alcohol will be sold for consumption by under 18’s) 

Is there a space for children to play in? (Will the playground be open?) 

At this stage we’re not opening our playground to maintain social distancing measure. If youre bringing children with you, we ask you that you ensure they observe social distancing measures. 

Can I bring my dog? 

You can bring your dog, but it must be on a lead at all times. 

How will social distancing work? 

Tables of 6 will be in excess of 2m apart, allowing for room between groups and for people to come and go safely. We have plenty of room at the club and have deliberately restricted numbers to make this a safe environment for you. 

Are there hand sanitisers available? 

Yes, there will be hand sanitisers available throughout the building.  

Will the area be cleaned between bookings? 

Yes, we are allowing time between booking slots to ensure that our staff can fully clean down all areas, refresh hand sanitisers, wash serving equipment etc. 

What is the seating 

We are using picnic benches which seat up to 6 people, you may wish to bring your own cushions for your personal comfort. 

What if it rains? 

We do have a few gazebos and Coleman shelter we can put over the benches.  

Will there be toilets? 

Yes. Access to men’s & women’s toilets will be in different parts of the building. We will be putting in place measures to ensure social distancing is maintained in these facilities and will provide hand sanitizer for customers to use. Toilets will be checked and cleaned every half hour as a minimum and thoroughly cleaned prior to opening and between each shift. 

Is there parking? 

Yes there is ample parking, please use the rear car park 

How do we access the venue? 

Please drive past the club and use the rear car park entrance to the club. The front car park and front door will not be open. 

If I come on my bike, is there somewhere I can safely & securely leave it / lock it up? 

There are railings at the club within site of the patio for you to lock bikes to. 

Will you be showing sport (football / rugby / cricket) on a big screen? 

We will be able to show live sport inside the club but please be aware that you will have to leave at the end of your sitting irrespective of match timings. 

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